The Toyota Way, Second Edition: 14 Management Principles from the World's Greatest Manufacturer (Liker Jeffrey K.)(Pevná vazba)

The bestselling guide to Toyota’s legendary philosophy and production system—updated with important new frameworks for driving innovation and quality in your businessOne of the most impactful business guides published in the 21st Century, The Toyota Way played an outsized role in launching the continuous-improvement movement that continues unabated today. Multiple Shingo Award–winning management and operations expert Jeffrey K. Liker provides a deep dive into Toyota’s world-changing processes, showing how you can learn from it to develop your own improvement program that fits your conditions. Thanks in large part to this book, managers across the globe are creating workforces and systems that produce the highest-quality products and services, establish and retain customer loyalty, and drive business profitability and sustainability. Now, Liker has thoroughly updated his classic guide to include:Completely revised data and updated information about Toyota’s approach to competitiveness in the new world of mobility and smart technologyIllustrative examples from manufacturing and service organizations that have learned and improved from the Toyota WayA fresh approach to leadership modelsThe brain science and skills for learning to think scientificallyHow Toyota applies Hoshin Kanri, a planning process that aligns objectives at all levels and marries them to business strategyOrganized into thematic sections covering the various aspects of the Toyota Way—including Phil
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